Delivery Policy

Effective Date: January 1, 2025

Fork and Flare, Inc. Delivery Policy

Business Entity: Fork and Flare, Inc.
Location: 18012 Cowan, Suite 101, Irvine, CA 92614

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Applies to: Orders placed via https://forkandflare.com/product as well as over the phone at +1(949)709-6337.

At Fork and Flare, Inc., we are committed to providing reliable, on-time delivery of our charcuterie boards, crudités platters, charcuterie cups, fruit platters, dessert boards, grazing tables, and event offerings throughout Orange County, California. Please review the terms of our delivery policy below.

1. Delivery Area

We offer local delivery throughout Orange County, CA, including but not limited to:
Irvine, Newport Beach, Huntington Beach, Lake Forest, Dana Point, San Clemente, Tustin, Costa Mesa, Mission Viejo, Coto-de-Caza and surrounding cities.

If you are outside our standard delivery zone and wish to place an order, please contact us directly at hello@forkandflare.com before checkout. Special accommodations may be available depending on distance and order size.

2. Delivery Fees

Fork and Flare offers flat-rate local delivery starting at $25.00. Final delivery fees are calculated at checkout and are based on delivery address, travel time, and order volume.

3. Delivery Windows

Delivery times are arranged in coordination with each customer, and we will confirm your preferred delivery window via email or phone after your order is placed.

We strongly recommend someone be available to receive the order at the scheduled time. Due to the perishable nature of our products, Fork and Flare, Inc. is not responsible for orders left unattended beyond 15 minutes of the scheduled delivery time unless pre-authorized by the customer. Customer must request a cooler bag at time of order if no one will be available at the time of delivery.

4. Delivery Conditions

• All deliveries are made by trained staff or approved delivery partners
• Boards and platters are delivered fully assembled and ready to serve unless otherwise noted
• We cannot guarantee delivery to addresses with restricted access (e.g., gated communities or private events) unless gate codes or entry instructions are provided at checkout

5. Missed Deliveries & Re-Delivery

If no one is available to accept the delivery and no prior arrangements have been made, the driver will attempt to contact you. If we are unable to reach you within 15 minutes, your order may be returned to our facility. A re-delivery fee of $25.00 or more may apply. Refunds are not available for missed deliveries due to customer unavailability.

6. Delivery Cancellations

To receive a full refund, delivery orders must be canceled at least 48 hours prior to the scheduled delivery time. Orders canceled within 48 hours are non-refundable due to the perishability of ingredients and custom preparation.

7. Questions

For questions regarding delivery or to request a specific time slot, please email us at hello@forkandflare.com or call (949) 709-6337. We’re happy to accommodate where possible.